Ac999 Privacy Policy — Your Information Is Safe With Us
Ac999 is fully committed to protecting the personal information of players in Bangladesh. When you register on our platform or use any of our services, the information you provide is used only for the purposes for which it was collected. We never sell or share your information with third parties without authorization. This privacy policy clearly explains what information we collect, how it is used, and what rights you have. The entire policy has been drafted in compliance with applicable laws in Bangladesh and international data protection standards.
By continuing to use our services, you are considered to have consented to this policy. If any changes are made to the policy, we will notify you through the platform and indicate the updated date. For any questions or concerns, please contact our support team — we are always here for you.
What Information Is Collected
We collect the following types of information: name, email address, mobile number, date of birth, and login credentials. Financial information required to verify payment methods may also be collected. Technical data such as device type, browser version, and IP address is collected automatically. Your gaming activity, transaction history, and time spent on the platform are also stored in our systems. This information is used solely for secure account management and to provide better services.
How Your Information Is Used
The information collected is primarily used to keep your account secure and verify your identity. It is also essential for processing transactions, verifying deposits and withdrawals, and preventing fraud. We use your information to personalize your gaming experience and inform you of relevant offers. Some information may also be used to fulfill legal obligations and meet regulatory requirements. No information is transferred to third parties for marketing purposes without your consent.
Data Protection Methods
We use industry-standard encryption technology to keep all your information secure. Server-level firewalls, regular security audits, and access control measures are in place. Only authorized personnel can access your data, and they operate under strict confidentiality agreements. In the event of a data breach, we will promptly notify you and take the necessary steps. Our security systems are regularly updated to ensure your information remains protected at all times.
Your Rights & Controls
You can view, correct, or request deletion of the information stored in your account at any time. You also have the option to opt out of marketing communications. You have the right to withdraw your consent to data collection, though in some cases this may limit the services we can provide. For any complaints or requests regarding your data, contact our support team directly. We are obligated to respond to your request within a maximum of 30 business days.
What You Need to Know About Cookies & Tracking
Our platform uses cookies — small text files stored in your browser — to function properly. These cookies remember your login state, save your language preferences, and ensure secure session management. Some cookies are used for performance analytics, helping us improve our services. You can manage cookies through your browser settings, though disabling certain cookies may limit some platform features. We do not use any third-party advertising cookies that could reveal your identity.
We are not responsible for the privacy policies of any third-party sites linked from our website. How long your information is retained depends on legal requirements and the nature of the service — data may generally be kept for up to five years after account closure. Once that period has passed, the data is securely deleted.